Order & Delivery Information
All OIC products are made-to-order and handcrafted by experienced artisans.
Once payment is confirmed, your order will be processed immediately, and cancellations or refunds are not possible.
Depending on the product type, production and shipping may take up to 21 days:
Necklaces / Bracelets / Earrings: usually within 14 days
Rings: within 14-21 days
Return & Exchange Policy
All OIC products are individually handcrafted after each order is placed, and therefore, returns are not accepted in principle.
If you receive a defective product, please contact us within 5 days of delivery via our website or Instagram account (https://www.instagram.com/oic_officiel). We kindly ask that you include clear photos and a description of the issue.
Please note that requests made after 7 days from receipt of the product cannot be accepted.
Once the item is returned, OIC will carefully inspect the product to determine the cause of the defect, and proceed with either an exchange or repair service (A/S) accordingly.
Order & Delivery Information
All OIC products are made-to-order and handcrafted by experienced artisans.
Once payment is confirmed, your order will be processed immediately, and cancellations or refunds are not possible.
Depending on the product type, production and shipping may take up to 21 days:
Necklaces / Bracelets / Earrings: usually within 14 days
Rings: within 14-21 days
Return & Exchange Policy
All OIC products are individually handcrafted after each order is placed, and therefore, returns are not accepted in principle.
If you receive a defective product, please contact us within 5 days of delivery via our website or Instagram account (https://www.instagram.com/oic_officiel). We kindly ask that you include clear photos and a description of the issue.
Please note that requests made after 7 days from receipt of the product cannot be accepted.
Once the item is returned, OIC will carefully inspect the product to determine the cause of the defect, and proceed with either an exchange or repair service (A/S) accordingly.
